Partner handbook

What partnering means

Per s.9 of our constitution, we partner with charities, government agencies, corporates, and individual advocates to extend reach and reduce duplication.

What partners can do

• Refer beneficiaries to Credicare — they don't pay a membership fee (s.9.3 + s.5.3.d).
• Recruit members through partnership channels.
• Co-fund or co-administer programs.
• Share resources (food relief, emergency shelter, advocacy services).
• Recommend policy improvements.

What partners can't do

• Approve memberships or applications (s.9.3.b).
• Influence eligibility decisions or override Credicare's discretion (s.9.4.c).
• Access beneficiary information beyond their referrals.

Onboarding

1. Express interest to partners@credicare.asn.au.
2. Scope conversation with the RP and Committee.
3. MOU / scope agreement signed.
4. If you'll use our API, we issue OAuth credentials.
5. If you'll federate auth, we set up SAML.
6. You receive referral tokens for use with applicants.

Referral flow

You log in to govnet.credicare.asn.au (or call the API) and create a referral. We mint a one-time token for the referred person. They use it during sign-up — membership fee is waived automatically.

Termination

Either party can terminate per s.9.4. Existing referrals are honoured for processing.